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Checklist
Handover checklist
Signing transfers ownership. The handover transfers the ability to run the business, and it is where most post-completion disputes originate.
A handover runs over weeks, not on a single day.
Digital
- Domain names and DNS control
- Hosting and platform administration
- Payment providers and settlement accounts
- Advertising accounts, with history intact
- Analytics and search console properties
- Marketplace seller accounts
- E-mail, social profiles and review platforms
Commercial
- Supplier introductions, in person where possible
- Open orders and their status
- Customer service history and templates
- Pending returns and warranty cases
Physical
- Stock count, signed by both parties
- Packaging materials and equipment
- Keys, access cards and storage arrangements
Administrative
- Customer data, transferred under the agreed conditions
- Subscriptions and licences reassigned or cancelled
- Old access revoked and confirmed in writing
- A dated list of everything handed over
Background reading
- The transfer document used at completion (https://www.businessforsale.eu/knowledge-base/transfer-document)